Privacy Policy for Skelly Scuba, LLC

Last Updated: July 10, 2025

At Skelly Scuba, LLC (“we,” “us,” or “our”), we are deeply committed to protecting the privacy of our website visitors and service users. This Privacy Policy outlines the types of information we collect, how we use it, how we share it, and your rights concerning your personal data when you visit our website at www.skellyscuba.com (the “Website”) or use our services, including scuba cylinder VIP inspections and SDI/PADI scuba certification courses (the “Services”).

By using our Website or Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

1.1. Information You Provide Directly to Us: This includes personal data you voluntarily provide when you:

Contact us via forms (e.g., contact form, inquiry form, quote request).
Register for scuba certification courses.
Request or receive equipment inspection services.
Sign up for newsletters or other communications.
Communicate with us via email, phone, or other channels.

This information may include:

Contact Information: Name, email address, phone number, physical address.
Identification & Course Details: Date of birth, certification levels, dive history (for courses), and medical history forms (as required by PADI/SDI standards) to assess dive fitness.
Payment Information: Billing address. (Note: We do not directly store full payment card details; these are processed by secure third-party payment processors like Stripe, PayPal, or Eco Dive Center’s system).
Service-Specific Information: Cylinder serial numbers, inspection history, and any other details necessary for providing inspection or training services.
Communications: Content of your messages and inquiries to us.

1.2. Information Collected Automatically (Usage Data, Cookies & Tracking): When you access our Website, we may automatically collect certain information that your browser sends, known as Usage Data. This may include:

Your computer’s Internet Protocol (IP) address.
Browser type and version.
Pages of our Website that you visit, the time and date of your visit, the time spent on those pages.
Unique device identifiers and other diagnostic data.
Referring/exit pages.

We also use cookies and similar tracking technologies to track activity on our Website and hold certain information.

Cookies: Small data files placed on your device. We use them for website functionality, analytics, and remembering preferences.
Analytics: We use third-party analytics services (e.g., Google Analytics) to understand website traffic and usage patterns. These services may collect information sent by your browser as part of a web page request, including cookies and your IP address.
Server Logs: Our web hosting provider (Bluehost) automatically collects information from your browser whenever you visit our Website.

2. How We Use Your Information

We use the collected information for various purposes, including:

To provide and maintain our Services, such as conducting inspections and enrolling you in courses.
To notify you about changes to our Services.
To allow you to participate in interactive features of our Service when you choose to do so.
To provide customer support and respond to your inquiries.
To gather analysis or valuable information so that we can improve our Website and Services.
To monitor the usage of our Website.
To detect, prevent, and address technical issues.
To communicate with you (e.g., sending course confirmations, inspection reports, newsletters if you opt-in).
To fulfill our contractual obligations to you.
To protect the security and integrity of our Website and Services.
To comply with legal obligations (e.g., maintaining training records for dive agencies).

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your personal information in the following situations, and only to the extent necessary:

With Service Providers: We may employ third-party companies and individuals to facilitate our Service (e.g., web hosting, payment processing, analytics, email delivery services). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Examples include Bluehost (web hosting), Stripe/PayPal (payment processing), Google Analytics, and any email marketing service you use.
With Dive Certification Agencies: (e.g., PADI, SDI) as required for your course registration, certification processing, and record-keeping.
With Operating Partners: Such as Eco Dive Center, necessary information may be shared for coordination of services, scheduling, and facility access related to your appointments or courses.
For Business Transfers: If Skelly Scuba, LLC is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
With Your Consent: We may disclose your personal information for any other purpose with your express consent.
For Legal Reasons: We may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation (e.g., subpoena, court order).
- Protect and defend the rights or property of Skelly Scuba, LLC.
- Prevent or investigate possible wrongdoing in connection with the Service.
- Protect the personal safety of users of the Service or the public.
- Protect against legal liability.

4. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including to comply with our legal obligations (e.g., if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. For example, inspection records may be retained indefinitely for record-keeping and historical verification. Course registration data will be retained as long as required by SDI/PADI and relevant regulatory bodies.

5. Your Data Protection Rights

Depending on your location and applicable privacy laws (e.g., GDPR for EU residents, CCPA for California residents), you may have the following rights regarding your Personal Data:

The right to access: Request copies of your personal data.
The right to rectification: Request correction of inaccurate or incomplete data.
The right to erasure (“right to be forgotten”): Request deletion of your personal data under certain conditions.
The right to restrict processing: Request restriction of how your data is processed under certain conditions.
The right to object to processing: Object to our processing of your personal data under certain conditions.
The right to data portability: Request transfer of your data to another organization, or directly to you, under certain conditions.
The right to withdraw consent: Withdraw your consent at any time where we rely on your consent to process your personal information.
The right to complain to a supervisory authority: If you are in the EU, you have the right to complain to your local data protection authority.

To exercise any of these rights, please contact us at [Your Professional Email Here, e.g., [email protected]]. We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

For more detailed information about the cookies we use and your choices regarding cookies, please review the relevant sections within this Privacy Policy.

7. Third-Party Links

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children’s Privacy

Our Services are not intended for direct use by children under the age of 13. While we offer courses for younger divers (e.g., Junior Open Water), these require explicit parental/guardian consent and involvement. We do not knowingly collect personally identifiable information from children under 13 without verifiable parental consent. If you are a parent or guardian and you are aware that your child has provided us with Personal Data without your consent, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.

9. Security of Your Information

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]
By phone: (786) 355-4240

(Last Updated: July 10, 2025)